MICRO-CREDENTIALS PROGRAMS

Develop top-notch hospitality managers! Dive into the nitty-gritty of managing in today’s competitive job market with time-efficient courses that cover the essential skills needed for success.

Information is your most valuable asset. Gain the practical knowledge and processes to mitigate the risks of a cyber attack and understand the responsibility of handling information.

Acting sustainably is crucial. Learn to reduce waste and energy consumption, save water, and communicate sustainability efforts to guests. Work with your manager to implement sustainable practices and contribute to a better future for our planet.

Ensure complete guest satisfaction through the Food and Beverage Service learning path that delves deeper into service traditions, the different styles of service, and types of menus to deliver consistently excellent service to ensure returning guests.

Become a master behind the bar and know the ins and outs of top-notch service, upselling and crafting crowd-pleasing drinks whilst flaunting the ultimate product know-how.

Acquire practical skills and knowledge to become a housekeeping professional. Understand best practices in hygiene, health and safety standards, housekeeping procedures, documentation, and emergency handling.

Become acquainted with the finer details of a front-office professional’s skill set and gain a deeper understanding of a veteran's roles, responsibilities, and standard operating procedures.

In partnership with industry experts, the courses cover the secret to any successful event: planning: everything from equipment and safety and how to set meeting rooms, to the order of banquet service, and the basic principles of buffet design.

Cover topics such as proper handwashing procedures, personal hygiene, temperature control, and an introduction to food allergens. Gain a foundation in maintaining food safety best practices at work while promoting a positive food safety culture.

Know the best way to engage with guests from pre-arrival, check-in, occupancy, to departure/ Learn from expert insights and guidelines that will give you a good understanding of the inner workings of today’s hotels.

Cover topics such as proper handwashing procedures, personal hygiene, temperature control, and an introduction to food allergens. Gain a foundation in maintaining food safety best practices at work while promoting a positive food safety culture.

Understand the daily operations that keep a hotel running, including preparing for guests, providing service, and managing hotel processes and finances.

Learn the essential skills and knowledge requires to effectively manage and operate a restaurant. This program covers the day-to-day operations, from front-of-house to service and kitchen management.

Learn the essential skills for success in the hospitality industry. In these courses, you will master how to prepare the dining area, greet, and seat guests, present the menu, take orders, serve food and beverages, present the bill, and say goodbye to guests.